You can contact Care N’ Care for more information about health plan options in the way that is most convenient for you.
Phone:
For questions related to Care N’ Care
Prospective Members: Please contact one of our Benefits consultants at 817-810-5213, or for the hearing or speech impaired TTY 817-529-5268.
Current Members: Please contact customer service at 817-529-5267, or for the hearing or speech impaired TTY 817-529-5268.
For questions related to the Part D Prescription Drug Benefit
Prospective Members: Please contact one of our local Benefits consultants at 817-810-5213, or for the hearing or speech impaired TTY 817-529-5268.
Current members should call 800-260-1327, or for the hearing or speech impaired TTY 866-547-0773.
Customer Service Hours:
We are available to assist you at the following times as indicated below:
| November 15th through March 1st |
Sunday through Saturday |
8:00a.m. – 8:00p.m. Central |
| March 2nd through November 14th |
Monday through Friday |
8:00a.m. – 8:00p.m. Central |
Email:
If you would like to send us an email, please address your communication to: info@cnchealthplan.com or visit our Request more information page.
Mail:
If you would like to send us written communication, please send to:
Care N’ Care
Attn: Customer Service
1701 River Run, Suite 402
Fort Worth, TX 76107
Provider Relations:
If you are already contracted with us call 817-529-9240.
If you are interested in contracting with us call 817-529-9240 or via email: providers@cnchealthplan.com.
If you have special needs, this document may be available in other formats. To request alternative formats, please contact Customer Service at 817-529-5267.
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