(FORT WORTH, Texas – Jan. 22, 2019) — Bridjit Campbell has been named director of health plan operations for Care N’ Care Health Plan, effective immediately. In her new role Campbell will be responsible for overseeing numerous components of the health plan’s operations including member services, enrollment, business solutions, office management and many others.
Campbell has been at Care N’ Care for nearly five years, most recently serving as senior manager of member services and provider support. Immediately prior she served as senior manager of Care N’ Care’s unique Customer Experience Team program, which provides each member with a personal concierge to serve as a single point of contact and help facilitate the member’s healthcare needs, such as scheduling appointments, helping with claims or billing, answering questions regarding prescriptions, and more.
“Bridjit is a highly motivated individual who has a proven track record throughout her career of successfully leading teams to high performance results,” said Vice President of Sales and Operations Scott Hancock in making the appointment. “From overseeing the Medicare enrollment and eligibility processes to the development, implementation and ongoing measurement of member services programs, we know Bridjit will be outstanding in her new role and an essential member of our team as Care N’ Care continues to grow and thrive in North Texas.”
In addition to those areas cited by Hancock, Campbell will be responsible for office management; document management as it relates to enrollment; and other select materials, website maintenance and security administration. She will also manage Care N’ Care’s relationship with health plan vendors and delegates, partnering collaboratively for continued high-quality performance.
A resident of Arlington, Campbell began her career at North Texas Specialty Physicians in 2009 and served as an implementation and training specialist there until joining Care N’ Care in 2014.
Care N’ Care is a local Medicare Advantage health plan providing North Texas Medicare beneficiaries in Tarrant, Johnson, Dallas, Collin, Denton, Rockwall, Hood, Wise and Parker
counties affordable alternatives that improve and simplify Medicare coverage. With both PPO and HMO health plans, Care N’ Care offers all of the traditional benefits included in original Medicare plus additional benefits and services, including a personal Customer Experience Team to serve as the single point of contact and trusted partner throughout the member’s healthcare experience. For more information about Care N’ Care and its Medicare Advantage health plans, call 1-877-665-2622 (TTY 711), 8 a.m. to 8 p.m., seven days a week; or visit cnchealthplan.com.
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