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TruHearing

(833) 492-9866

Lost or damaged Care N’ Care member identification card? Complete the online form below to request a replacement card.

To make a change to your primary care physician on your ID card, please contact your Customer Experience Team at 1-877-374-7993 (TTY 711) or email yourteam@cnchealthplan.com

Shane Greene

Director of Clinical Pharmacy Services

Nakia Smith

Director of Government Programs and Compliance

Bridjit Campbell

Director of Health Plan Operations

As director of health plan operations for Care N’ Care, Bridjit Campbell oversees numerous components of the health plan’s operations including member services, eligibility and enrollment, business solutions and office management. She is also responsible for document management as it relates to enrollment and other select materials, website maintenance and security administration as well as managing Care N’ Care’s relationship with health plan vendors and delegates, partnering collaboratively to implement products that align with member needs and organizational goals.

Bridjit brings to her role a proven track record of successfully leading teams to high-performance results. She first joined Care N’ Care in 2014 as senior manager of the health plan’s unique Customer Experience Team program which provides each member with a personal concierge to serve as a single point of contact and help facilitate the member’s healthcare needs, such as scheduling appointments, helping with claims or billing, answering questions regarding prescriptions, and more. In 2017 she became the health plan’s senior manager of member services and provider support. In that role she collaborated on multiple task forces and committees including those having to do with quality, pharmacy and claims as well as serving on the Member Advisory Board and providing oversight of the Community Engagement Program.

A resident of Arlington, Bridjit began her career at North Texas Specialty Physicians in 2009 and served as an implementation and training specialist there until joining Care N’ Care.

Scott Hancock

Vice President of Sales and Operations

In his executive leadership position at Care N’ Care, Scott Hancock’s wide portfolio of responsibilities touch nearly every aspect of the health plans’ daily operations and long term business goals. In overseeing sales, marketing and product development, Scott is responsible for developing and implementing strategies that will increase the sales of Care N’ Care’s multiple products while enhancing the company’s brand and broadening its name recognition throughout a seven-county area of North Texas. Also under Scott’s purview are such vitally important day-to-day functions as member services, provider services, enrollment, network management, benefit management, plan design and business solutions management.

Part of the Care N’ Care team since 2014, Scott worked as director of sales and later director of product management before assuming his current position in early 2017. Before joining Care N’ Care Scott served as president of a full service life and health agency servicing clients in Texas, Oklahoma and North Carolina and specializing in health products related to the Medicare market. While there, Scott was responsible for creating, training and managing an agent force for multiple carriers and handling all negotiations of contractual agreements with insurance carriers.

Scott holds a bachelors of science degree (with an emphasis in economics) from Texas A&M University where he is currently pursuing an MBA degree.

David Sand, MD, MBA, FACS

Chief Medical Officer

In his role as chief medical officer and member of Care N’ Care’s senior executive team, Dr. David Sand provides clinical direction to the health management, network and credentialing divisions of Care N’ Care. He is also heavily involved in the strategy, development and implementation of innovative clinical programs that will best serve the Medicare population in North Texas. His vast experience in medical management and healthcare coordination help ensure the delivery of affordable quality healthcare services to Care N’ Care members.

Before joining Care N’ Care in 2018, Dr. Sand served as chief clinical officer for the Government Business Division of Anthem, including Medicare, Medicaid and Group Retiree Solutions. Under his leadership, Anthem achieved the best regulatory audit scores of all major payers in recent years. He also served as executive sponsor on multiple clinical initiatives including those focusing on diabetes, the opioid crisis, palliative and cancer care and the care of individuals with complex medical conditions. Prior to joining Anthem, Dr. Sand served as vice president and medical director of Partners Health Plan in New York and as the Illinois state medical director of WellCare Insurance Company.

Dr. Sand earned both his doctorate in medicine and his Bachelor of Science degree in biology from Brown University in Rhode Island. He also holds an MBA in healthcare from Regis University in Colorado. He is a former clinical instructor at Temple University Hospital in Philadelphia and past chair of the department of otolaryngology at Helene Fuld Medical Center in New Jersey.

Wendy Karsten

Chief Executive Officer

As Chief Executive Officer of Care N’ Care Insurance Company, Wendy Karsten is responsible for the health plan’s overall performance, program enhancements and ongoing excellence in the seven North Texas counties currently being served. Before joining Care N’ Care in 2015, Wendy served as vice president and general manager of SCAN Health Plan Arizona where she provided strategic, operational and financial direction for the plan’s overall performance in Maricopa and Pima counties.

Immediately prior to her work at SCAN (which also included serving as vice president of healthcare operations), Wendy had a long run of success at Huntington Medical Foundation in California where she first served as chief operating and chief financial officer and later as CEO. Under her leadership, the medical foundation was formed through the acquisition of 14 independent medical practices comprised of more than 40 physicians and during her tenure, she helped grow the organization into a large, multi-site medical group and early adopter of an electronic health record system. She also led multiple community partners in the successful launch of the Pasadena Community Urgent Care Center and formed a local partnership between the medical group and Young & Healthy to provide care to uninsured children in the community.

Augmenting her more than 25 years of healthcare leadership experience, Wendy holds a master of arts degree in education from California State University Los Angeles and a bachelor of science in finance and economics from Eastern Oregon University in La Grande, Oregon.

• Super Coloring has coloring pages for adults.
• Mindfulness Exercises has free mindfulness course.
• Lumosity Brain Games. Start Training Your Memory Now (free signup)

• Sixth Floor Museum 
• Dallas Museum of Art
• The Modern Art Museum of Fort Worth
• Kimbell Museum’s
• Metropolitan Museum of Art
• Museum of Fine Arts Boston
• Smithsonian
• National Gallery of Art
• Louvre, Paris
• Van Gogh Museum, Amsterdam
• Musée d’Orsay, Paris

Play a role in the evolution of our growing senior communities while you expand your social circle, refresh those workplace skills you spent so long developing, or just enjoy the satisfaction that comes with being a community volunteer.   Volunteers can be of any age! There are a variety of opportunities for volunteers seeking tasks that are detail-oriented, focused, offer flexibility, and critical to the community.

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Our mission that Care N’ Community, will work hand-in-hand with the areas in which we serve to create an intergenerational support system that fosters and promotes well-being, empowerment and independence for safe and vibrant aging.

Our vision is to engage the community in such a way that we all prosper and do not age alone.

Care N’ Community is looking for strategic partnerships with local businesses and organizations who also have a vested interest in the success of the aging community as well.  Care N’ Care is focusing on the link between strong communities, senior involvement, population health and encouraging our communities to become more involved and innovative in their efforts to work in concert.  These partnerships offer educational, social and volunteer opportunities for everyone.

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Transportation: Every once in a while seniors need a little assistance getting to medical appointments, social or cultural events, worship services, hairdresser or barbers, grocery stores and running errands. There are organizations in our community to assist seniors with these needs. Many seniors need assistance with errands such as grocery shopping, clothing and gift shopping, or picking up prescriptions.

Social Programs: Staying active in retirement is easy. With the senior social programs, there is always something fun and exciting going on in the area. Help host an outing or just attend. Active seniors will have the opportunity to attend outings such as going to lunch, attending fitness classes, cultural events, and entertainment or going to shopping destinations. There’s no one-size-fits all, there are a variety of activities available. Once a week, once a month, first Tuesday of the month whichever the case may be, we love social and like-minded gatherings. From a men’s breakfast group, to lunch bunches, book clubs, coffee groups, happy hours and small group studies there is an opportunity for everyone. Making new friends and escaping the isolation from home is always a treat.

Convenience Task & Handyman Services: Assistance with light yard work, minor household organization and cleaning, pet care, plant care, minor household chores such as hard to reach light bulbs, hang pictures, check smoke alarms, moving outdoor furniture, and simple repairs. Neighbors helping neighbors at home. For home repairs that require a little more work or a skilled tradesman, Care N’ Community can refer seniors to organizations that have pre-screened vendors.

Contact:

Kelli Blackwelder, Community Engagement Manager
Phone: 1-844-656-7667
Email: social@carencommunity.com

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Care N’ Community has partnered with several Tarrant County YMCAs to jointly offer a host of weekly programs designed to increase independence, reduce isolation and encourage healthy living of local-area seniors.

The programs – open to all seniors in the area – vary greatly from week to week, depending on the needs and wants of the participants. Some programs stress physical activity, such as water aerobics; some are strictly social, such as adult coloring classes or organized breakfast and lunch groups; and some are educational, such as safety tips from local police or healthcare tips from local doctors and nurses.

Currently, Care N’ Community offers programming at the following YMCA locations:

• Airport Area YMCA
• Benbrook YMCA
• Northwest YMCA
• Westside YMCA