For prospective members
Call our Medicare Specialist for more information about Medicare Advantage plans at 1-800-994-1076 (TTY 711) from October 1 – March 31, 8am to 8pm, CST, seven days a week or April 1 – September 30, 8am to 5pm, CST, Monday through Friday.
Call or Email your Customer Experience Team with questions about your current Care N’ Care plan at 1-877-374-7993 (TTY 711), firstname.lastname@example.org, from October 1,– March 31, 8 am – 8 pm, (CST) seven days a week or April 1– September 30, 8 am – 8 pm (CST), Monday through Friday.
For current providers
Call or email you Provider Concierge for assistance by phone, 817-687-4004, 8am – 5 pm, Monday through Friday or by email, email@example.com.